Last Updated: July 31, 2024
Welcome to TaskCalls. This Usage Policy ("Usage Policy") governs your access to and use of our services, applications, and website (collectively, the "Services"). By accessing or using our Services, you agree to be bound by this Usage Policy. If you do not agree with the terms herein, you must not access or use our Services.
PLEASE READ THIS USAGE POLICY CAREFULLY. IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS, INCLUDING LIMITATIONS AND EXCLUSIONS OF LIABILITY, A WAIVER OF CLASS ACTIONS, AND YOUR OBLIGATION TO REFRAIN FROM TRANSMITTING CERTAIN TYPES OF SENSITIVE INFORMATION, INCLUDING MEDICAL DATA, TO TASKCALLS.
We reserve the right to update this Usage Policy at our discretion. Significant changes will be communicated by posting the revised Usage Policy on this page and updating the "Last Updated" date above. Your continued use of the Services following such updates constitutes acceptance of the revised terms.
TaskCalls provides AI-driven automated phone calling services designed to assist with tasks such as appointment scheduling, reservations, and general inquiries. Our platform leverages artificial intelligence to execute calls on your behalf based on the information you provide through the Services.
The Services, including all content, features, and functionality (such as software, text, images, and audio), are owned by TaskCalls, its licensors, or other providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from our Services, except as expressly permitted by this Usage Policy or with our prior written consent.
To use the Services, you must meet the following criteria:
You represent and warrant that your use of the Services complies with all applicable laws, regulations, and rules, including telecommunications, privacy, and consumer protection laws.
You agree to use the Services in a lawful, ethical manner consistent with this Usage Policy. You shall not engage in any conduct that, in TaskCalls' sole discretion, restricts or inhibits other users’ enjoyment of the Services or exposes TaskCalls or its users to liability or harm.
You shall not use the Services for any unlawful or prohibited purpose, including but not limited to:
TASKCALLS IS NOT A COVERED ENTITY OR BUSINESS ASSOCIATE UNDER THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT ("HIPAA") AND DOES NOT COMPLY WITH HIPAA REQUIREMENTS. THE SERVICES ARE NOT DESIGNED OR INTENDED FOR PROCESSING, STORING, OR TRANSMITTING PROTECTED HEALTH INFORMATION ("PHI") AS DEFINED BY HIPAA. YOU MUST NOT PROVIDE MEDICAL DATA TO TASKCALLS UNDER ANY CIRCUMSTANCES.
You expressly agree not to use TaskCalls to:
NOTICE: TaskCalls explicitly prohibits the submission of any medical or health-related data. General healthcare appointment scheduling is permitted only if no PHI or sensitive medical information is transmitted. Violation of this restriction may result in immediate termination of your account and legal liability for any resulting damages.
YOU ACKNOWLEDGE THAT TASKCALLS IS NOT DESIGNED TO PROCESS CONFIDENTIAL, SENSITIVE, OR REGULATED DATA. YOU ASSUME ALL RISKS AND LIABILITIES ASSOCIATED WITH TRANSMITTING SUCH INFORMATION THROUGH THE SERVICES.
You agree not to transmit:
TASKCALLS IS NOT INTENDED FOR USE BY OR ON BEHALF OF MINORS UNDER 18 YEARS OF AGE. IN COMPLIANCE WITH THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA) AND THE CALIFORNIA AGE-APPROPRIATE DESIGN CODE ACT, YOU MUST NOT SUBMIT PERSONAL INFORMATION OF MINORS WITHOUT VERIFIABLE PARENTAL CONSENT.
If you are a California resident or acting on behalf of one, you agree to:
NOTICE: TaskCalls does not knowingly collect or process data from minors. Any violation of California child protection laws through use of our Services is your sole responsibility, and you agree to indemnify TaskCalls for any resulting claims or penalties.
You agree to indemnify, defend, and hold harmless TaskCalls, its affiliates, officers, directors, employees, and agents from any claims, damages, or losses (including attorneys’ fees) arising from your transmission of prohibited sensitive, medical, or regulated data, including violations of HIPAA or California child protection laws.
Calls may be recorded or monitored for quality assurance, training, and AI improvement. You are responsible for:
TASKCALLS DISCLAIMS LIABILITY FOR YOUR NON-COMPLIANCE WITH CALL RECORDING LAWS AND YOU AGREE TO INDEMNIFY TASKCALLS FOR RELATED CLAIMS.
Credits purchased or allocated for use within the Creatis platform are non-refundable. In the event of account termination or removal, any remaining credits will be forfeited and will not be recoverable. Users are encouraged to utilize their credits fully before account closure to avoid loss.
You agree to pay all fees per our pricing terms, based on usage and additional features, processed securely via third-party payment processors.
We may modify fees with notice; continued use post-notice indicates acceptance.
Payments are subject to the terms and privacy policies of our third-party processors in addition to this Usage Policy.
The Services are provided "as is" and "as available" without guarantees of uninterrupted access. We may modify or discontinue Services without notice.
Support is provided at our discretion and may be limited or terminated at any time.
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.
We do not warrant that the Services will:
TASKCALLS AND ITS AFFILIATES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF THE SERVICES, REGARDLESS OF LEGAL THEORY OR FOREKNOWLEDGE OF POTENTIAL DAMAGES.
Where such exclusions are not permitted, liability is limited to the fullest extent allowed by law.
You agree to indemnify and hold harmless TaskCalls and its affiliates from claims arising from:
We may suspend or terminate your access at our discretion. Upon termination:
This Usage Policy is governed by Delaware law, excluding its conflict of law provisions.
Disputes shall be resolved by binding arbitration under the American Arbitration Association’s Consumer Arbitration Rules in Wilmington, Delaware, unless mutually agreed otherwise, except for small claims court-eligible disputes. Relief is limited to individual claims.
YOU AND TASKCALLS AGREE TO PURSUE CLAIMS ONLY INDIVIDUALLY, NOT AS PART OF ANY CLASS OR REPRESENTATIVE ACTION.
Updates to this Usage Policy will be posted here with an updated "Last Updated" date. Continued use post-update signifies acceptance.
If any provision is deemed invalid, the remaining provisions remain enforceable, with courts interpreting intent where possible.
At TaskCalls, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services. By using the Services, you consent to the data practices described herein. If you do not agree with this Privacy Policy, please do not use our Services.
We may collect the following personal information when you create an account or use our Services:
We automatically collect certain information about your interaction with the Services, including:
We use cookies and similar technologies to enhance your experience, analyze usage, and improve our Services. You may disable cookies in your browser settings, but this may limit functionality.
We use your information to:
We do not sell your personal information. We may share it as follows:
We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.
Depending on your location, you may have rights under laws like the CCPA or GDPR, including:
To exercise these rights, contact us at support@taskcalls.com. We will respond within applicable legal timeframes.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes, unless a longer period is required by law. Call recordings and usage data may be retained for up to 12 months for quality assurance and AI training, then anonymized or deleted.
TaskCalls operates in the United States. If you use our Services from outside the U.S., your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ. By using the Services, you consent to this transfer.
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If we learn that a minor’s data has been collected without verifiable parental consent, we will delete it promptly. Contact us at support@taskcalls.com if you believe this has occurred.
Our Services may contain links to third-party websites or services not controlled by TaskCalls. We are not responsible for their privacy practices. Review their policies before providing information.
We may update this Privacy Policy periodically. Changes will be posted here with an updated "Last Updated" date. Your continued use of the Services after updates signifies acceptance.
For inquiries about this Usage Policy or Privacy Policy, contact us at support@taskcalls.com.